Privacy Policy

This privacy policy (“Privacy Policy”) describes how Svasth Life Private Limited, (“we” or “us”) collects and processes personally identifiable information (“Personal Data”) about you (“you”) in connection with your use of the Service on this website (“Site”). Please read this Privacy Policy carefully before you register for or access the Service. By registering for and/or accessing the Service, you will be confirming your agreement to the terms of this Privacy Policy.

What information do we collect?

Registration

Before you may access the Service, we need to confirm that your employer or service provider has authorised you to do so. In this regard, we will ask you to identify yourself by registering for the Service on the Site and providing us with your name, e-mail address, and some other information to identify you. Once confirmed, you will be able to use the Service.

Diagnostics and Lab Tests

As part of the service we render, we will collect your lab test results directly from diagnostics centre or from the clinic partner that provided the services to you on our behalf. In addition, you will also have the opportunity to enter your diagnostics results directly on to the site.

Health Assessments

If you elect to complete the health assessment available on the Site, to enable us to provide you with assessment results that are relevant to you, we will need to know a little more about you. In this regard, we ask you to provide us with information determining your health including health history, quality of your sleep, your activity levels, your diet and nutrition, your stress levels etc;

Feedback

We will also collect information about your opinions in connection with any feedback you provide us about the Service, and surveys or polls that you complete on the Site.

Other Collections

We may use "cookies" from time to time to deliver personalised content and functionality specific to your interests. A cookie is a piece of data created by a web server that is stored on your computer. The cookies created by our web servers contain data that uniquely identifies you each time you use the Site and Service. You have the option of setting your browser software to disable cookies or to warn you before accepting a cookie from our Site and Service. However, if you disable or choose not to accept cookies you may not have access to certain areas or functionality of our Service that require this type of identification.The Service is only available to individuals who are at least 18 years old. As such, we do not collect any information about minors in connection with the Service.

How is this information used and for what purpose?

In addition to the purposes noted above, the information you provide us relating to your profile and use of the Service will be used to:

Who do we share your information with?

We do not share your Personal Data with anyone, including third party marketers, unless specifically authorized by you.The results of your diagnostics tests are shared between us and the diagnostics or clinic partner that provided those tests to you as part of our service.Your employer or service provider will not have access to your Personal Data stored on our systems. However, if your employer requires the results of your diagnostics tests and / or assessments, you will be separately notified before you begin your assessment and will have the option to accept or refuse to share the information with your employer or service provider. If you refuse, your personal information will not be disclosed to your employer or provider but you may be restricted from using the service. We control and manage the servers on which your Personal Data will reside. These servers are located at an international hosting facility and maintained in accordance with tight security standards. The third party hosting service provider is not authorised to access your data except as, and only to the extent, necessary to maintain the server environment.We aggregate all of the data we obtain from our users for statistical analysis and research purposes. This aggregated data may be used by us or provided to your employer, service provider or third parties to enable them to track trends such as how much exercise people living in one region take in comparison to people living in another region. This aggregated data cannot be used to identify you as an individual.If any information is required to be disclosed by a valid order by a court of other governmental body or applicable law, we will share such information in accordance with law.

How do we protect the information you provide us?

We implement technical and organisational measures to protect the information you provide us against unauthorised or unlawful processing and accidental loss or destruction. The Site and Service is hosted within a secure infrastructure to ensure additional protection and prevent access by unauthorised parties. We use encryption for data and server security and access authentication. Please note, however, that we cannot be responsible for security issues generated by the equipment you use to access the Service, or certain circumstances beyond our reasonable control such as hacker attacks, denial of service attacks, the effect of viruses or other harmful or malicious programs or vandalism of services.Furthermore, we note that we have no way of controlling the security of any e-mails we may send to your e-mail system over the Internet.You will be required to create an account with a password on your initial visit to the Site and Service, ensuring you have unique identification and a private password. We also provide encryption services to ensure all information you transmit to us across the Internet is protected from being viewed by any third party.

Deleting Your Information from Our Systems

We only retain your Personal Data for as long as is necessary to provide you with the Service and your employer or service provider pays for your access to the Service. When you notify us of your wish to stop using the Service, we will delete your Personal Data from our system. We will continue to keep any aggregated data that does not identify you as an individual, which may have been originally compiled based in part on information you provided when using the Service.

Keeping Your Information Accurate and Up to Date

As the accuracy of your Personal Data is vital to the provision of personalised service, we provide you with the ability to view and amend the information we hold about you on the Site. It is your responsibility to keep your information up-to-date.

Who should you contact if you have questions about this Privacy Policy or our privacy practices?

If you should require any further information or want to enquire about your data then please contact our Privacy Officer by writing to support@healthi.in. As the Service is provided by us in India, your Personal Data will be processed in accordance the privacy standards according to prevailing Indian Law.

Revisions to this Privacy Policy

We reserve the right to revise the terms of this Privacy Policy at any time. Whenever a change is made, we will post it on the Site and notify you of the change the next time you log in to use the Service. You will be provided with a link to the revised Privacy Policy and asked to acknowledge your consent to the revised Privacy Policy before continuing on to access the Service.

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