Find the best fit health check package for you

What is a best-fit health check package?

Buying one of the packages from a diagnostic lab or hospital can be a hit or miss – not only do you spend money on tests you don’t need, but you also leave important parameters untested.
A best-fit package is one that is tailored for your unique needs, based on health history, family background, lifestyle, etc.
Since you only pay for the tests that you need, it would also be of best value.

Why should I trust healthi’s recommendations for a best-fit package?

The recommendations you receive from healthi have been developed by a highly competent team of biostatisticians, population health experts and leading physicians, and are based on validated scientific research.
We’re confident that your personal physician will agree with our informed recommendations for you - we encourage you save your package recommendations and verify them with your physician.

Can’t I get a package with the same tests when I walk into a diagnostic center or hospital?

Yes, You certainly can.

You can even go to the same leading diagnostic labs and hospitals that have listed these packages on www.healthi.in.

However, when you walk into any diagnostic center or a hospital to ask for these tests, they would probably convince you to opt for a lumped-together package with tests you need as well as those you don’t, making you spend more money than you thought you’d have to.

Therefore, we have made arrangements with a few high-quality providers to offer these packages as attractively priced bundles only on www.healthi.in, ensuring that you get the best-fit packages for the best value.

What is healthi’ s Smart Select? How does it help me choose smart?

healthi Smart Select™ helps you identify your best-fit package from among millions of test package options. The analytics behind healthi Smart Select™  is patent-pending and based on acclaimed scientific research that has been recommended by experts.
It has been further validated by lakhs of tests and tens of thousands of users who healthi serves as part of its corporate preventive health programs.

Can I get a package on behalf of someone else (like my parents, spouse etc.)?

Of course!
We understand that you care for your near and dear ones and would like to see them in the pink of health always. Just give us their medical background and we’ll help you identify a package that suits their unique needs. After you pay, you’ll be able to specify who this package is for. We’ll then issue a voucher accordingly.

Are there options for more packages or am I allowed to opt for just one?

 healthi Smart Select™ provides you with a couple of options, all of which contain only the tests you need, so you can choose the package that you feel might be best for you.
Some locations might offer additional relevant tests or investigations which would be offered to you as an add-on option for you to choose.
In addition, you also have an option to browse through many popular readymade packages on our site and to choose from them.

I already know what I want based on a pre-existing need/condition or a doctor’s recommendation. Can I still get a package from healthi?

Yes, you can. If your physician has already identified a package/an individual test that you need, you can browse through the pre-configured packages (Click Here) for one that best suits your needs. 

Choose among high quality providers

Is healthi a hospital or a diagnostic lab?

healthi is a preventive health service that empowers you to:
  • Find the most appropriate health check for you and for your family.
  • Identify high quality providers near you who offer the services that you need.
  • Benefit by availing the best value services at the provider of your choice.
  • Understand your test results easily and gain valuable insights that help you prevent chronic diseases.
  • Provide an easy one-stop access to follow-up services that help you get healthier and stay that way.

Are healthi’s services available where I live?

healthi services are available, in all the major cities. Our corporate services are available across 130 cities in India, and we’re rolling out our direct consumer offerings in a phased manner.
If you don’t see us in your city yet, please register with us and leave your location and preferred clinic. We’ll let you know as soon as healthi is near you!

Do you conduct your own tests?

We do not conduct any tests. Instead, we empower you to;
  • Identify high quality providers near you who offer the services that you need.
  • Gain the best value for your chosen offering at the provider of your choice.

Why do you call your partners are of high quality standards?

You will probably recognize most of the providers who partner with us as reputed and leading brands in the cities they operate in.

Many of them are accredited by NABL (National Accreditation Board for Laboratories) or NABH (National Accreditation Boards for Hospitals), which are the highest forms of Indian accreditation. Some of them might also have other accreditations including CAP, ISO etc.

Do your health check packages only contain blood tests?

healthi provides a number of individual tests and packages that is made suitable for each and every person’s health needs.

Since healthi Smart Select™ contains the most appropriate tests for you, our package recommendations include imaging and other advanced tests (e.g. Treadmill Test, X-Ray, Ultrasound etc.) in addition to blood tests.

Get the best value with lowest price guaranteed

What is the lowest price guaranteed?

You will find the best prices from each of our partners for your best-fit package (derived from healthi Smart Select™ recommendations) exclusively on our website or mobile site.
If you find a better price from any of our partners for a package (derived from our healthi Smart Select™ recommendations) than what the same partner offers on our website, we’ll give you a free health check of your choice!

Why do I have to pay online? Can I get the same prices at the center?

Good thought. Please refer to our low price guarantee above.

Have others bought online services from healthi?

We serve tens of thousands of users through corporate programs. Many of them are on a self-pay basis with purchases made solely online – we don’t accept any other form of payment.

Can I get a refund if I cancel before my health check appointment? How it will be processed? What would be the lead time of refund?

If you need to cancel an appointment, we can help you reschedule as needed.
In case of an unforeseen event that requires cancellation, please call us at +91 88805 22111 or drop an email at support@healthi.in and we’ll help process a refund. You can get a refund in the same mode as your payment, i.e. if you paid by credit card, the money will be returned to your credit card account.

How will my chosen hospital/diagnostic center know that I’ve already paid healthi?

They will be informed ahead of time about your appointment. You will carry a voucher that clearly indicates that you’ve paid and you don’t need to pay anymore to receive your tests.

Who will issue the receipt? Can it be used for income tax benefits?

healthi will be issuing the receipt of payment for your checkup, soon after your appointment, via email. The same is valid proof that can be used while claiming medical bills, insurance and tax.

Is your website secure for accepting payments?

Yes. Our payment processing partner is PCI-compliant and fully certified for receiving online payments.

Test conveniently on chosen date

How quickly can I get an appointment?

If you book today, you will be able to make an appointment within 2-3 working days.

We recommend that you stick to these, since many locations can be crowded on high-demand days such as weekends.

If you need an expedited health check, please call us at  +91 88805 22111 or write to us at support@healthi.in after you purchase your package. We’ll do our best to get you the earliest appointment possible!

Will I be able to reschedule my appointment?

Yes. The email and voucher that you receive will have a link where you can reschedule your appointment and receive an updated voucher.
In case you need a clinic/ venue change, you can send us an email at support@healthi.in or call +91 88805 22111.

I’d prefer to get tested on a weekend? Is that possible?

Of course. Be advised, though, that weekends tend to be more crowded than other days. In addition, many locations might not have all packages available on Sundays.

What about home collection by healthi?

Many of the packages have imaging and advanced tests that can only be conducted accurately at your chosen location. For packages where home collection is feasible (blood tests only etc.), we could help coordinate collection from your chosen provider. Some providers may charge an additional convenience charge for home collection.

I am at the center and need help. Whom do I contact?

You can speak to customer support at +91 88805 22111 or drop us an email to support@healthi.in.

Easy to understand reports online

When and how will I get my reports?

After your test is conducted, you will get an email/SMS with a link to a secure website where you can view your biometrics results.

Your login ID would be the email ID or phone number you registered with us, and you can set your own password.

Reports and images for studies/investigations like X-ray, ultrasound, ECG, TMT etc. would have to be collected directly from the location where you got your tests done.

Why are healthi’s reports easier to understand than other health check reports?

We start out by making test results very easy-to-understand by presenting them in an intuitive visual manner.

In addition, we help making tracking health history simple - you can track result trends for key parameters across multiple providers as you get health checks and tests done through us.

Most importantly, we give you a simple and comprehensive picture of your health. We analyse and present the impact of important factors on your health, including your personal and family health history, lifestyle etc. This enables you to have an informed discussion with your physician so that you get healthier and stay that way.

Are healthi's reports just PDF or scanned reports from the hospitals/labs stored online in one place?

No. We do much more, as we’ve mentioned above.

In addition, you always have the option to save the usual PDF copy of your results whenever you choose.

Will I be able to store history and compare results from previous tests?

Yes, you can access the previous checkup results by signing into your account.

You can download / upload the report any time you want. You can also take a print out of the same and can compare all your reports.

What about reports of X-rays, ultrasound images etc.?

Reports and CDs with your results can be directly collected from your test location after your health check or before the doctor consultation.

I forgot the password for my online report access. How do I login?

You can retrieve the password. All you need to do is to go to www.healthi.in/login, click “Forgot password” and follow the instructions.

How secure and confidential are my health check results?

We value the privacy of your test results. Numerous leading companies have reposed their faith in us to securely and confidentially take care of the preventive health needs of their team members.

We encourage you to read our Privacy Policy, which simply and clearly specifies how your data is secure and confidential with us. 

I have been diagnosed with a health ailment. How can healthi help me? Can I get recommendations for doctors /Hospitals?

healthi focuses on getting you the best deals and the best treatments for any ailment you may have. We even provide recommendations for doctors and hospitals that are best suited to giving you the right treatment for your ailment.
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